How can I resolve login issues with my account?

To resolve login issues, follow these steps:

• Verify access: Confirm you are using the correct email or username and check membership in relevant teams or projects.
• Browser troubleshooting:
  • Use an incognito window to avoid cached data interference.
  • Clear the browser cache.
  • Attempt to log in from a different browser or device.
• SSO and permissions:
  • Verify the identity provider (IdP) and Single Sign-On (SSO) settings.
  • If using SSO, confirm inclusion in the appropriate SSO group.
• Technical problems:
  • Take note of specific error messages for further troubleshooting.
  • Contact the support team for additional assistance if issues persist.